Why My Camera Works only with Wired Network Cable?

ChenJanice 0 Comments

1. Our camera only works with wifi of 2.4Ghz band, does not support wifi of 5Ghz band. 2. Check whether the wifi antenna is loose or not, connect your phone with wifi network, long press Reset button to reset your camera, and you will hear “Please start quick configuration” and begin to configure with...
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What to do if SD card can't be recognized?

ChenJanice 2 Comments

1. Format SD card to FAT32 format on the computer and tested on the camera. 2. Provide camera version, test after upgrade 3. Replace other memory card to have a try. 4. If possible, insert the memory card into another camera and test it.
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What Is Default Username, Password and IP Address for IP Camera and NVR?

ChenJanice 37 Comments

A survey shows that 30% of users don't modify the default username and password for their IP cameras. Typically, before accessing most CCTV cameras, you need to enter the default account info. This info is usually found in the user manual or on the product sticker. The most common default account is admin/admin. You might...
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