HDD not found / HDD information and format it
Please refer to these below to solve the HDD not found issue.
1.If hard drive was preinstalled, there are 4 screws at the bottom of NVR box.
![](http://cdn.shopify.com/s/files/1/0012/5019/7600/files/install_HDD.png?v=1573629871)
2. Check the power adapter to confirm if it has enough power or not.
Notice : The WiFi NVR (8208,8204,9604,9608,8508,8708) should use 12V 2.5A power supply.
PoE NVR (6708FN,6708KR,6708K)should use 52V2.5A power adapter.
3.Please open the NVR with a screwdriver, check the two cables connecting the hard drive and see if they are loose.
4.Take the hard disk out and install it on your computer. Check if the computer can recognize the hard disk.
Check Hard Drive Information on NVR box and Format it
Right click the mouse>system setup>General setup>HDD setup>select the hard disk>Click Format
![](https://cdn.shopify.com/s/files/1/0012/5019/7600/files/format_HDD_480x480.webp?v=1700212521)
9 Comments
Good afternoon,
I purchased an NVR model W-NVR K8210-3WS. A week ago, the firmware was updated to version 3.2.4.9M, and since the installation and restarting the NVR, it does not recognize the Hard Disk Drive (HDD). I have tried installing a new HDD, and it does not recognize it either. I have checked the HDD and it has no errors in the MBR, FAT, or bad sectors. Is it possible to download previous firmware versions and see what happens?
Thank you.
Robert Helsinki – Finland
Hi
we have network video recored bout by you
Model K8208-W
The system did not found the harddisk and they restart the system repeatly to find it until we remove the harddisk
the hard didisk working on the system without problem
The cameras working also without problem but we can’t rcording them because of the faiuler of harddisk
pls your help
rgrds
Vittco – Vienna – Austria
Hi
we have network video recored bout by you
Model K8208-W
The system did not found the harddisk and they restart the system repeatly to find it until we remove the harddisk
the hard didisk working on the system without problem
The cameras working also without problem but we can’t rcording them because of the faiuler of harddisk
pls your help
rgrds
Vittco – Vienna – Austria